Our Accreditations
Avaya Cloud Office
The need for flexible and reliable communication solutions has never been greater. Our discounts on Avaya Cloud Office ensure that businesses can implement a comprehensive cloud-based comms solution without breaking the bank.
New modes of communication, and the increased focus on developing productive flexible working practices, are prompting many to adopt cloud communications services. Plus, they’re future-proofed from the ISDN ‘Switch-Off’ planned for 2025!
Celebrating 20 Years of Partnership
Why Avaya Cloud Office?
Your employees and customers expect a seamless, intuitive experience that fits into how they work and helps them stay in touch on whatever device they’re using, from home, the office or on the go.
One number does it all
Avaya Cloud Office means one number for all your voice, video, chat/IM, fax and multimedia messages. No more messy call diverting or staff giving out their personal contact details!
Integrate with Microsoft Teams
Given that hybrid working is here to stay, and the increasing popularity of Microsoft Teams as an enabler of remote working, we only charge a one-off £20 fee to ensure Avaya Cloud Office seamlessly works with Teams.
No more overspending
With Avaya Cloud Office, there’s no expensive PBX hardware to maintain. Plus, calling costs are considerably cheaper thanks to pooled minutes across all your lines, including European calls, and 25% off all lines for LIFE!
Softclients (apps) are available for computers, mobiles and tablets, so you can get rid of all your desk phones for simplicity and centralisation of your interactions. Though we still have a range of handsets and you can save more than 50% on them all!
Contact Centre Compatible
Avaya also offers contact centre-specific features, ensuring that you’ve got the right foundational infrastructure to support seamless scaling, as your business grows. Get in touch if you’d like to learn more.
We had little knowledge of the type of systems currently available and no understanding of hybrid systems, VoIP and what type of system would best suit out needs. We just knew we needed a reliable, cost effective, future-proof communication system, commissioned and working to exact deadlines with the minimum of fuss.
We had no previous knowledge of Future Voice & Data. We found them from a Google search. We obviously met with other suppliers but none gave us as much confidence as Future that they could deliver what we expected. We have not been disappointed with our choice.
Our initial contact was with Tom Shirley – Tom is very knowledgeable of his subject and his approach to building us a bespoke system extremely professional. We felt very confident in taking his advice. He guided us seamlessly through the initial proposal and the tweaking of the finer detail, so that the system and services matched our specific needs perfectly.
The Future Voice & Data support team project managed the commission totally, liaising with other contractors/external agencies on our behalf, pulling the whole installation together. All services were provided on time, were as expected and everything was commissioned at our property hassle free, with all communications up and running on the day we moved in without a hitch.
I have no hesitation whatsoever in endorsing Future Voice & Data to any prospective new client.”
Alycidon Capital Limited
JANE SIMKISS
Partners in technology








Handsets
Our range of Avaya handsets provide a modern, connected, personalised experience for customers and staff alike, no matter the budget or size of business.
They provide a new level of simplicity when using features such as Hold, Transfer, Conference, Forward, and Call Park / Unpark. Depending on requirements, the product range can facilitate Bluetooth compatibility, USB connectivity, and a range of additional benefits when combined with the J100 expansion module.
Avaya IP
Phone J139
£40
Avaya IP
Phone J159
£55
Avaya IP
Phone J179
£80
Avaya Conference
Phone B199
POE
“We were looking for a new phone system for our purpose built warehouse and I had previously dealt with Tom Shirley some years before, so I decided to contact them again for an up to date quotation. The service received was consistent to that of many years ago and this made our decision easy to go with FutureVoice.
Mark Darby came to our existing site and took on board all of our requirements which would link in to our Retail stores too as we expanded, we wanted all the new stores to be on the same system. Nothing was too much trouble and we decided to go with the Avaya system for our Customer Care team with a view of us being able to link other systems into one platform.
Every person I have dealt with at FutureVoice has always been professional and willing to deliver our requirements. On the day of set up this was as painless as you would have wanted, the only challenge we had was getting our agents used to a new phone system. Again FutureVoice were happy to support the team with any issues and the transition went very smoothly.
Mark has had many last minute requests to change the system and has always been accommodating with these requests. Dealing with Mark is like speaking to someone within your own business and not a provider, they really get on board with their customers and interlink in to the business and live and breathe their clients requirements. Mark is a great asset to Future Voice and we continue to add more stores into the existing phone system.
Due to the on-going excellent service we have received from everyone at FutureVoice we have recently moved our Support Centre over to the same phone system. This not only brings savings to the business but it means we can now transfer calls without having to call a customer back, what more could you want from a phone system to enhance your customer journey.”
Viv Livingstone, Project Manager
Work with the best
Cloud Office users don’t just get to use one of the most advanced communications platforms available. They can also enjoy professional, industry-leading support through our team, as well as a team of highly trained technicians available 24/7, for any issues..
Combined, Avaya Cloud Office and Future Voice provide businesses with one of the most intuitive and feature-rich platforms for voice, video, meetings, collaboration and contact centre communication. So, why not work with the best and get in touch today!









