Case Studies
Discover how we have supported businesses around the country with their communications and connectivity, helping them bring new ways of working into their operations.
Dwell
Since upgrading its customer contact operation with Avaya IP Office™ Contact Center, leading UK furniture retailer dwell has been able to not only maintain a 100% response rate, but also improve adviser performance. Better still, the solution – installed and supported by Avaya business partner Future Voice – provides an ideal platform for dwell to adopt a true multichannel approach as the business grows.
