Moving to the Cloud

We offer guidance you can trust and solutions you can rely on.

Migrate away from your costly on-premise PBX and into a future proofed cloud communications world.

Future-proof your communications with Future Voice

There’s no doubt that the future of business communications is the cloud.

So, if you still rely on ageing, on-premise PBX technology, the time to start planning your move to the cloud is NOW.

From lower monthly costs to effortless scalability, more ways to collaborate, to enabling robust hybrid working, Future Voice can reimagine your communications. We’ll deliver true value for money via a multi-channel contact experience that drives employee collaboration and keeps customers coming back for more.

As a completely vendor-agnostic supplier with the highest levels of technical accreditation, we’ll give you an honest idea of what’s best to meet your needs and budget.

If you go straight to 8×8, Zoom, AWS or any other Cloud services vendor, you’ll only hear the positives. Instead, we make sure you understand the pros and cons so you can make the right decision first time!

It’s never been easier to make the switch to a modern cloud communication platform. Your business deserves a stable communications platform and we’ll help you get to the future, faster.

8 Benefits of moving to the cloud

Future-proof your communications

Your telephone system will work long after the 2025 Switch Off.

Save money

Consolidate multiple voice, video, messaging and contact centre applications into a single solution.

Boost operational efficiencies

Remove the need for separate carriers, expensive hardware maintenance and user support contracts.

Access real-time actionable insights

AI-powered call quality, extension activity, supervisor analytics and contact centre dashboards, including workforce management.

Free-up resources from your IT budget

Eliminate costly updates, patches, upgrades, and software licenses. The cloud is consistently current and updated with the latest features.

Unify your workforce

One app for calling, directory, presence, HD video conferencing and messaging to keep teams connected no matter what.

Migrate at your own pace

Start with satellite offices and move towards larger facilities and groups of users, if you’re still unsure.

Customise your package

We don’t take a one-size-fits-all approach, we’ll help you select the best option for your business needs.

Want your business to communicate and collaborate without limits?

8 simple steps to migrating your legacy PBX

Every business is unique, so we take a personalised approach to each step of the migration process.

We crafted a custom migration plan for legacy PBX customers that ensures you can better serve your business, employees and customers. We’ll make the migration easy and support you every step of the way, with no disruptions to your operations.

Discovery

We’ll map out users and their different use-cases and extract system configuration data like; user information, license types, phone numbers, call flow rules, auto-attendants and audio files, so the transition to your new system is seamless.

Solution recommendation

After learning about your needs, we’ll recommend appropriate packages with specific packages tailored for the needs of each type of user – all in a single platform, regardless of location.

Determine roll-out strategy

We could start by replacing smaller PBX systems at branch locations or take more of an ‘all-in-one’ approach. No matter what, we’ll work out the most efficient transition process.

Contact centre deep dive

After getting a baseline of how your teams work in a complex CC environment, we’ll begin a discovery conversation and craft the ideal solution for different roles and ensure they all meet your wider objectives.

Design sign-off

A designated Future Voice project manager will provide detailed training for both system administrators and users and make sure you’re happy with our solution maximising its return on investment.

Configuration and testing

Once users and lines are ported, we’ll train administrators and users.

Go Live and verification

Then, when phones are deployed, we’ll test and validate all call flows.

Transition to support

With your new comms solution, you can leave your worries behind as you retire your legacy PBX infrastructure and embrace the cloud, while we’re only a phone call away for any questions.

We can deploy your new system in a matter of weeks, not months – saving you time, money, and hassle.