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SERVICES

Contact Centre

Route, manage and report on customer conversations.

Cloud Migration

Move off legacy telephony with numbers, users and workflows intact.

AI Solutions

Where AI fits across calling and customer contact, and where people stay in control.

Virtual Agent Delivery Services

Customer-facing agents, scoped and tested, escalating to your team with context.

AI Agent Assistant Delivery

Live prompts, context and summaries for the people handling the conversation.

System Handsets

Desk phones, headsets and meeting rooms, supplied and configured.

SERVICES

Test the platform before you commit

We build a production-grade environment around your real users, workflows and integrations, then agree what success looks like before wider rollout.

VERTICALS

Healthcare

Patient access, triage lines and multi-site working.

Education

Reception, safeguarding and calling across every site.

Not for Profit

Supporter and service lines, with costs kept under control.

Housing Associations

Tenant contact, repairs reporting and out-of-hours cover.

Estate Agents

Branch calling, mobile teams and enquiry capture.

Care Homes

Resident direct dial, accessible handsets & mobile care teams.

VERTICALS

Utilities Companies

High call volumes, demand peaks and service levels.

Travel Companies

Seasonal demand, out-of-hours cover and overseas calling.

Shipping & Logistics

Depot, driver and customer contact in one place.

Dental Practices

Appointment lines, reminders and small-team cover.

Professional Services

Client contact, call recording and CRM context.

PROOF

Emerald Technology

A six-week global rollout to 40 users across multiple regions, with CRM integration and meeting summaries replacing manual admin.

BEFORE YOU COMMIT

Proof of Concept

A production-grade environment built around your real users, workflows and integrations, tested against agreed success criteria.

Deployment Schedule

What a rollout involves week by week, from build and porting through to go-live.

PROOF

Client Success Stories

Named customers, real deployments and the outcomes they measured.

START WITH A CONVERSATION

Tell us how your teams work today

We'll look at your current estate, workflows and contracts, then set out the options and what each one would involve.

Telephone systems for the Healthcare Sector and Medical Clinics

Evolving The Patient Experience with Cloud Communications.
Plans starting £4.75.
Book a call
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Telephone solutions for The Health Sector

Future Voice provide telephony solutions to the healthcare sector across the UK. The following telephone systems and configurations are best suited to GP Surgeries, Clinics, Dental Practices, Hospitals and Care homes.

Healthcare organisations face unique communication challenges & there is an increasing demand to be accessible, reliable & efficient always.

To address & manage these challenges, the GP practices need cost-effective communications systems that are tailored to their needs which allow them to spend their valuable time and expertise on what matters most – their patients.

Only through tailored solutions and sector specific specialist advice can you begin to build a fit for purpose technology roadmap that will help your practice reach operational thresholds that far exceed current levels & help you deliver a patient experience that the CQC would deem as outstanding.

After two years of making stop-gap solutions work, Trusts can focus new investments and healthcare resources on enriching the patient experience by reinventing the processes that patients struggle with and don’t live up to modern expectations.

Free eBook: Evolving ‘The Patient Experience’ with Cloud Communications

In this e-book we won’t just tell you what’s new; we’ll describe the technology and its effect and give you a real-world scenario of how it affects a fictional patient’s experience trying to get her knee pain resolved…
Download here

Cloud communications can help clinicians see patients more efficiently while enhancing the experience from start to finish for both patients and healthcare providers; from scheduling to appointments, treatment and aftercare!

  • Scheduling
  • Appointments
  • General admin
  • Treatment
  • Aftercare

What makes us different?

  • Integration to clinical systems
  • Improve the patient experience
  • Safeguard your practice & patients
  • Enhanced communication to patient groups

Want your business to communicate and collaborate without limits?

Book a call