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Welcome To Future Voice

Future Voice is an award-winning telecommunications company. We have over two decades of experience and remain technically and operationally curious, to provide forward-thinking solutions that exceed expectations.

Our on-premise telephone systems and cloud telephone systems empower your organisation to communicate more effectively, free to collaborate without limits, and we provide a first-class service, helping you on your digital transformation journey.

As experts in unified communications, voice and data connections and mobile technology, we deliver all aspects of business communications from a single point of contact, using a strategic approach with an honest and open style from skilled personnel.

Future Voice is the communication partner you always wish you had.

Our Technology Partners

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How to implement a remote working solution within 48 hours

The office has changed forever. Operations now require the flexibility to operate from wherever their staff may be, even at home or on the go. In this new age of operational agility, Future Voice is helping businesses realise their needs in as little as two days.

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Learn more about our Cloud Systems

Future Voice’s cloud-based communications solutions provide essential business services such as voice, video, instant messaging, presence, desktop sharing and more, making it easy for employees to collaborate from wherever they are.

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What our customers say…

“Future Voice helped Y international UK Ltd install a complete phone system into our new warehouse in 2019. They set up over 50 phones using VoIP for all internal users to call each other and to call outside clients, plus set up so all users can use VoIP to call our sister company in UAE and 6 other regions. If we do have any problems, Future Voice can come in remotely to sort them out the same day – excellent system. I would recommend Future Voice to any company that needs a small phone system up to a large one like ours. Mark and his team covered all the work in a very professional way, their service is excellent.”

“In the sector we operate in, it’s imperative for us to act quickly to our client’s needs, the outbreak and these troubling times has simply increased that need. Our emergency ethos is to keep fully operational whilst ensuring we safeguard the wellbeing of our staff. With Future Voice & 8×8, we transitioned within 48 hours to a remote working policy across our entire workforce. Future Voice, facilitated the switch to pure home working & also empowered our staff to do more, whilst delivering the capability to truly measure the outcome of home working with live statistics. We can now further improve collaboration by video and content sharing, whilst also keeping our staff connected during this uncertainty we are currently facing further ensuring the wellbeing our staff.”

“We were in the process of choosing another supplier to migrate from our existing legacy phone system when I received a call from Tom @ Future Voice about a new platform called 8×8. Having demoed the solution, we could quickly see 8×8 would not only support our UK offices but also ones in Middle East and Asia so our answer was yes we wanted it. From here the process was seamless, Future Voice provided the perfect process and support to make the changes easy and seamless and the Support team provided on time updates throughout the process. I wouldn’t hesitate at recommending Tom and his team to any company looks for the best in class Voice technology”.

“Future Voice was not only keen to win our business for a modern cloud based office and mobile telephone system but also followed through to ensure a smooth implementation of the selected 8×8 platform. We are now working with them to better manage costs and roll out to our international locations.”

“We were looking for a new phone system for our purpose built warehouse and I had previously dealt with Tom Shirley some years before, so I decided to contact them again for an up to date quotation.  Mark Darby came to our existing site and took on board all of our requirements which would link in to our Retail stores too as we expanded, we wanted all the new stores to be on the same system. Every person I have dealt with at FutureVoice has always been professional and willing to deliver our requirements. Due to the on-going excellent service we have received from everyone at FutureVoice we have recently moved our Support Centre over to the same phone system. This not only brings savings to the business but it means we can now transfer calls without having to call a customer back, what more could you want from a phone system to enhance your customer journey.”

“I would like to take this opportunity to extend my thanks to Future Voice and Data for the excellent service that you have provided to the BSF Leicester programme. From the very first engagement, the professionalism of FVAD has been exemplary with a constant willingness and drive to deliver the highest level of service to both Capita and the end-users. FVADs ability to balance technical expertise with customer-facing skills has been a critical factor in guaranteeing successful delivery of the telephony solution.”

Recent Case Studies

Dwell

Since upgrading its customer contact operation with Avaya IP Office™ Contact Center, leading UK furniture retailer dwell has been able to not only maintain a 100% response rate, but also improve adviser performance. Better still, the solution – installed and supported by Avaya business partner Future Voice – provides an ideal platform for dwell to adopt a true multichannel approach as the business grows.

News & Updates From Our Social Media

3 months ago
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Muddled through the #lockdowns of 2020? Don’t struggle through 2021 and beyond. Stay on top of #agileworking with an integrable telephony solution that works with MS Teams and allows seamless ... See more

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3 months ago
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The workplace of the future is no longer necessarily a ‘place’. It puts the people first. Providing an integrated #cloudcommunication application giving the power of choice to employees to decide ... See more

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3 months ago
Future Voice

It has certainly been a year of unprecedented change but nevertheless, our team has continued to work tirelessly and achieved some fantastic results. We wanted to take a moment to reflect on some of ... See more

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3 months ago
It has certainly been a year of unprecedented change but nevertheless, our team has continued to work tirelessly and achieved some fantastic results. We wanted to take a moment to reflect on some of our favourite stats from 2020…

It has certainly been a year of unprecedented change but nevertheless, our team has continued to work tirelessly and achieved some fantastic results. We wanted to take a moment to reflect on some of ... See more

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3 months ago
Future Voice

However you're celebrating today, we wish you a very Merry Christmas!

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3 months ago
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However you're celebrating today, we wish you a very Merry Christmas!

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3 months ago
Future Voice

It’s been a strange year within the communications sector, with the pandemic driving #digitaltransformation and the need for more collaborative solutions. As we approach the end of 2020, our ... See more

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4 months ago
Future Voice

It’s been a strange year within the communications sector, with the pandemic driving #digitaltransformation and the need for more collaborative solutions. As we approach the end of 2020, our ... See more

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4 months ago
Timeline Photos

It’s been a strange year within the communications sector, with the pandemic driving #digitaltransformation and the need for more collaborative solutions. As we approach the end of 2020, our ... See more

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4 months ago
Timeline Photos

We want to make it as easy as possible for businesses to work with us - no matter their industry, location or size.

We take the time to get to know our customers and learn everything we can so that ... See more

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Need help? Call our support team on 0800 276 1 276