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SERVICES

Contact Centre

Route, manage and report on customer conversations.

Cloud Migration

Move off legacy telephony with numbers, users and workflows intact.

AI Solutions

Where AI fits across calling and customer contact, and where people stay in control.

Virtual Agent Delivery Services

Customer-facing agents, scoped and tested, escalating to your team with context.

AI Agent Assistant Delivery

Live prompts, context and summaries for the people handling the conversation.

System Handsets

Desk phones, headsets and meeting rooms, supplied and configured.

SERVICES

Test the platform before you commit

We build a production-grade environment around your real users, workflows and integrations, then agree what success looks like before wider rollout.

VERTICALS

Healthcare

Patient access, triage lines and multi-site working.

Education

Reception, safeguarding and calling across every site.

Not for Profit

Supporter and service lines, with costs kept under control.

Housing Associations

Tenant contact, repairs reporting and out-of-hours cover.

Estate Agents

Branch calling, mobile teams and enquiry capture.

Care Homes

Resident direct dial, accessible handsets & mobile care teams.

VERTICALS

Utilities Companies

High call volumes, demand peaks and service levels.

Travel Companies

Seasonal demand, out-of-hours cover and overseas calling.

Shipping & Logistics

Depot, driver and customer contact in one place.

Dental Practices

Appointment lines, reminders and small-team cover.

Professional Services

Client contact, call recording and CRM context.

PROOF

Emerald Technology

A six-week global rollout to 40 users across multiple regions, with CRM integration and meeting summaries replacing manual admin.

BEFORE YOU COMMIT

Proof of Concept

A production-grade environment built around your real users, workflows and integrations, tested against agreed success criteria.

Deployment Schedule

What a rollout involves week by week, from build and porting through to go-live.

PROOF

Client Success Stories

Named customers, real deployments and the outcomes they measured.

START WITH A CONVERSATION

Tell us how your teams work today

We'll look at your current estate, workflows and contracts, then set out the options and what each one would involve.

Bring your teams together
with RingCentral

Reliable, carrier-grade comms for growing enterprises.
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We are a RingCentral Reach™ Gold Partner

As a RingCentral Reach™ Gold Partner, Future Voice is among some of the most successful RingCentral partners globally. That means we have the relationships and expertise to smoothly handle your RingCentral migration from start to finish. When it comes to helping you move your communications to the cloud, we are one of the best, and have the experience to design the perfect solution for your needs.

Our Accreditations

What is RingCentral?

RingCentral enables your team to do their best work, simplifying communication with a seamless platform and securing all your business-critical information behind seven layers of protection.

Platform

Put all your team’s communications in one place for a seamless, more productive workforce.

RingEX

Mobile, Video, Phone (MVP)
Enable staff to collaborate however they like, with all the communication channels they need – audio, video (1-2-1 and conferencing), instant messaging and more!

RingCX

Central admin portal
Manage users, configure call routes and more from anywhere via an easy-to-use admin portal.

RingSense

Real-time insights
Track and report service quality, system usage, productivity, and other key performance indicators at a glance.

“We’re excited to be going to market in partnership with Future Voice & Data. They have built an outstanding reputation for delivering exceptional customer service using best-of-breed technologies, and our collaboration continues to go from strength to strength. Future Voice & Data has made a significant commitment to investing in the skills, expertise and resources needed to design, deploy and support our market-leading platforms. This means their customers can benefit from a richer, more consultative experience – from initial solution design through to implementation, optimisation and ongoing support. Together, we are focused on helping organisations modernise their communications, improve customer and employee experience, and unlock greater value from their technology investments. We’re proud to be partnering closely with Future Voice & Data as we continue to grow and deliver successful outcomes for our joint customers. Russell Tilsed VP Sales and Country Manager, UK+I”
Tony McNish – Regional Vice President, Channel Sales UK, RingCentral

Key features

RingCentral includes all the functionality you need to enable robust remote working.

24/7 support

Apps for iOS + Android

Audio conferencing

Call logs

Document sharing

Internet fax

Multi-level IVR

QoS reports

Team messaging

RingCentral Feature List

RingCentral Features

Essentials

+ Add any features from our Standard package to your Essential package for a custom price. 

Standard

+ Add any features from our Premium package to your Standard package for a custom price. 

Premium

+ Add any features from our Ultimate package to your Premium package for a custom price. 

Ultimate

Message, Phone

Message, Video, Phone

Message, Video, Phone, Open Platform

Message, Video, Phone, Open Platform

Everything in Essentials PLUS

Everything in Standard PLUS

Everything in Premium PLUS

100 Inclusive minutes per user

750 Inclusive minutes per user

2000 Inclusive minutes per user

4000 Inclusive minutes per user

Mobile and desktop apps (iOS® and Android™)

On-Demand Call Recording

Automatic Call Recording

Video meetings with up to 200 participants

Team messaging

Video meetings with up to 100 participants

Video meetings with up to 200 participants

Device status reports

Document sharing

Internet fax

Single Sign-on

Device status alerts

Call Logs

Unlimited audio conferencing

Multi-site admin and management

Unlimited storage

24/7 Customer Support

Multi-Level IVR

Up to 8-digit extensions with site codes

Upgrade to Unlimited business calling within EMEA

Up to 24-hour meeting duration

Hot desking

Quality-of-service reports

Advanced call handling including whisper, barge, and more

Popular integrations including Microsoft 365, Google Workspace, Slack, and more

Custom roles and permissions

Upgrade to Unlimited business calling within EMEA

Popular CRM integrations with Salesforce, Zendesk, and more

Developer platform and custom integrations

Upgrade to Unlimited business calling within EMEA

Want to see RingCentral in action? Book a call with our team.

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Deployment

Future Voice will make sure you’re confident, calm, and in control at every step of the deployment journey.
Unlike vendors that rotate teams, we assign you a dedicated project manager and configuration engineer from start to finish – one team, no handovers, no confusion.
Our proven framework guides you through planning, design, build, and go-live. On launch day, we send experienced engineers at no extra cost to ensure everything runs smoothly. Plus, we stay engaged post go-live with our 90 Days Free Smooth-Running Guarantee. It’s why we won Best Reseller Technical Support & Engineering Team.

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First-Line Support That’s Always There

Our support team is available 8:30 to 5:30, Monday to Friday, ready to assist through email, phone, virtual meetings, or on-premise visits.
Your dedicated project team stays engaged for 3-5 days after go-live before transitioning you to our Support Team. Then, our 90 Days Free Smooth-Running Guarantee covers configuration changes, optimisation, and additional training.
Need ongoing support? Our Service Credits work like ‘job tokens’ – a simple way to budget for changes, user enablement, system optimisation, and reporting.

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RingCentral Standard vs. Premium at a glance

Standard

  • 700 inclusive minutes per user per month
  • On-demand call recording
  • 100 participant video meetings

Premium

  • 2,000 inclusive mins per user per month
  • Automatic call recording
  • 200 participant video meetings
  • Hot desking
  • Custom permissions

Popular integrations like Microsoft 365, Google Workspace, Slack are available in the Standard package, while others like Salesforce and Zenddesk are included on Premium.

Call our team to get the recommendation for the apps you rely on.

Speak to our team