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SERVICES

Contact Centre

Route, manage and report on customer conversations.

Cloud Migration

Move off legacy telephony with numbers, users and workflows intact.

AI Solutions

Where AI fits across calling and customer contact, and where people stay in control.

Virtual Agent Delivery Services

Customer-facing agents, scoped and tested, escalating to your team with context.

AI Agent Assistant Delivery

Live prompts, context and summaries for the people handling the conversation.

System Handsets

Desk phones, headsets and meeting rooms, supplied and configured.

SERVICES

Test the platform before you commit

We build a production-grade environment around your real users, workflows and integrations, then agree what success looks like before wider rollout.

VERTICALS

Healthcare

Patient access, triage lines and multi-site working.

Education

Reception, safeguarding and calling across every site.

Not for Profit

Supporter and service lines, with costs kept under control.

Housing Associations

Tenant contact, repairs reporting and out-of-hours cover.

Estate Agents

Branch calling, mobile teams and enquiry capture.

Care Homes

Resident direct dial, accessible handsets & mobile care teams.

VERTICALS

Utilities Companies

High call volumes, demand peaks and service levels.

Travel Companies

Seasonal demand, out-of-hours cover and overseas calling.

Shipping & Logistics

Depot, driver and customer contact in one place.

Dental Practices

Appointment lines, reminders and small-team cover.

Professional Services

Client contact, call recording and CRM context.

PROOF

Emerald Technology

A six-week global rollout to 40 users across multiple regions, with CRM integration and meeting summaries replacing manual admin.

BEFORE YOU COMMIT

Proof of Concept

A production-grade environment built around your real users, workflows and integrations, tested against agreed success criteria.

Deployment Schedule

What a rollout involves week by week, from build and porting through to go-live.

PROOF

Client Success Stories

Named customers, real deployments and the outcomes they measured.

START WITH A CONVERSATION

Tell us how your teams work today

We'll look at your current estate, workflows and contracts, then set out the options and what each one would involve.

System Handsets

Modern handsets that help build better connections.
Some staff prefer a solid handset on their desk, or need one for around the site… No matter what, we’ve got the perfect handset for you!
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business broadband from gofibre

Poly Handsets

Whatever your organisation’s needs, we have a high-quality handset to meet all your telephony requirements.

Whether you’re looking for a classic system for ease of use or an advanced handset capable of making video calls, there is a telephone to empower your business to communicate and collaborate more effectively.
Poly E100 220
View technical spec

Display

Bright 2.8” colour IPS LCD display

PoE Support

Yes

Network support

Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports

Line / Programable Keys

4-line keys supporting up to 16 lines, features and contacts

Bluetooth support

Yes

Download PDF
Poly Edge 300
View technical spec

Display

Bright 3.5” Colour IPS LCD display

PoE Support

Yes

Network support

Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports

Line / Programable Keys

8-line keys supporting up to 32-line key assignments for lines, contacts, and features supported with pagination

Bluetooth support

No

Download PDF

Poly Edge 400

View technical spec

Display

Colour 3.5” IPS LCD primary display

PoE Support

Yes

Network support

Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports

Line / Programable Keys

14-line keys (arranged 8+6 on two displays) supporting up to 44-line key assignments for lines, contacts, and features supported with pagination

Bluetooth support

No

Download PDF

Poly Edge 500

View technical spec

Display

Colour 5” IPS LCD primary display

PoE Support

Yes

Network support

Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports

Line / Programable Keys

12-line keys supporting up to 48-line key assignments for lines, contacts, and features supported with pagination

Bluetooth support

No

Download PDF
Poly VVX 150
View technical spec

Display

2.5” backlit monochrome display

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys


2

Voice Quality

HD

Integrated Switch

2x Ethernet 10/100 Mbps

Expansion Module Support

No

Download PDF
Poly VVX 250
View technical spec

Display

2.8” colour LCD screen (320x 240 pixel resolution)

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

4

Voice Quality

HD

Integrated Switch

2x Ethernet 10/100/1000 Mbps

Expansion Module Support

No

Download PDF
Poly VVX 350
View technical spec

Display

3.5” inch colour LCD display (320 x 240 pixels)

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

6

Voice Quality

HD

Integrated Switch

2x Ethernet 10/100/1000 Mbps

Expansion Module Support

No

Download PDF
Poly VVX 450
View technical spec

Display

4.3” inch colour LCD display (480 x 272 pixels)

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

12

Voice Quality

HD

Integrated Switch

2x Ethernet 10/100/1000 Mbps

Expansion Module Support

Yes

Download PDF
Poly Edge B20
View technical spec

Display

2.8” monochrome LCD

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

8

Voice Quality

HD up to 7KHz on all audio paths

Integrated Switch

 2x Ethernet 10/100 Mbps

Expansion Module Support

No

Download PDF
Poly Edge B30
View technical spec

Display

2.8” monochrome LCD

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys


16

Voice Quality

HD up to 7KHz on all audio paths

Integrated Switch

2x GigE

Expansion Module Support

No

Download PDF

Poly CCX 400

View technical spec

Display

5” colour LCD (720 x 1280) touch-screen

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

N/A

Voice Quality

HD up to 7KHz on all audio paths

Integrated Switch

2x GigE

Expansion Module Support

No

Download PDF
Poly CCX 505
View technical spec

Display

5” colour LCD (720 x 1280) touch-screen

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

N/A

Voice Quality

HD up to 20KHz on all audio paths

Integrated Switch

2x GigE

Wi-Fi Connectivity

Yes

Expansion Module Support

No

Download PDF
Poly CCX 600
View technical spec

Display

7” colour LCD (1024 x 600) touch-screen

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

N/A

Voice Quality

HD up to 20KHz on all audio paths

Integrated Switch

2x GigE

Wi-Fi Connectivity

Yes

Expansion Module Support

No

Download PDF
Poly CCX 700
View technical spec

Display

7” colour LCD (1024 x 600) touch-screen

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

N/A

Voice Quality

HD up to 20KHz on all audio paths

Camera Quality

1080p at 30 fps frame rate

Integrated Switch

2x GigE

Wi-Fi Connectivity

Yes

Expansion Module Support

No

Download PDF
Poly Rove 30
View technical spec

Dust and Water Protection

IP65: dust tight and water resistant

Impact Protection

Drop proof (Up to 6.6ft/2m)

User Controls

4 dedicated programable line keys, 3 softkeys, dedicated volume keys and push-to-talk (PTT) button

Talk Time

Up to 18 hours talk time / Up to 300 hours standby time

Connectivity

Dedicated 3.5 mm standard headset port

Download PDF
Poly Rove 40
View technical spec

Dust and Water Protection

IP65: dust tight and water resistant

Impact Protection

Drop proof (Up to 6.6ft/2m)

User Controls

4 dedicated programable line keys, 3 softkeys, dedicated volume keys, push-to-talk (PTT) button and emergency key

Talk Time

Up to 18 hours talk time / Up to 300 hours standby time

Connectivity

Bluetooth® headset connectivity and dedicated 3.5 mm standard headset port

Download PDF
Poly Rove B2
View technical spec

Cell Support

Single cell (1 base) /dual cell (2 bases)

Number of Handsets Supported

Up to 20

Number of Concurrent Calls

Up to 10 (single cell) / Up to 20 (dual cell)

Roaming

Seamless roaming between bases

DECT™ Security

DECT™ redundancy feature and secure DECT™ encryption

Mounting Options

Stand or wall mountable

Works With

Compatible with Poly Rove R8 DECT™ repeater and Poly Rove 30 and Poly 40 handsets

Download PDF
Poly Rove B4
View technical spec

Cell Support

Multi cell (up to 254 bases per system)

Number of Handsets Supported

 Up to 30 (up to 1,000 per system)

Number of Concurrent Calls

Up to 8 (up to 2,000 per system)

Roaming

Seamless roaming between bases

DECT™ Security

DECT™ redundancy feature are secure DECT™ encryption

Mounting Options

Stand or wall mountable

Works With

Compatible with Poly Rove R8 DECT™ repeater and Poly Rove 30 and Poly 40 handsets

Download PDF

Want your business to communicate and collaborate without limits?

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3CX Handsets

If you need phones on desks, we’ve got a range of popular, 3CX-compatible handsets.

V62G
V64
V65
V67
V61G
X3u
View technical spec

Warranty

24 Months Warranty

Main LCD

2.8 inch (320 x 240) colour-screen LCD

Second LCD

No

WiFi Support

No

Connectivity

Ethernet (RJ-45)

Ethernet Ports

10/100/1000 Mbps

Number Of Ethernet

2

PoE

Yes

AC PSU Included

No

DSS Keys

3

SIP Accounts

6

Bluetooth

No

USB Port

No

HD Voice

Yes

Headset Interface

RJ-9

EHS

Yes

Speakerphone

Yes

X4u

View technical spec

Warranty

24 Months Warranty

Main LCD

2.8 inch (320 x 240) colour-screen LCD

Second LCD

2.4 320 x 240 TFT LCD

WiFi Support

Via USB Dongle

Connectivity

Ethernet (RJ-45)

Ethernet Ports

10/100/1000 Mbps

Number Of Ethernet

2

PoE

Yes

AC PSU Included

No

DSS Keys

33

SIP Accounts

12

Bluetooth

Yes

USB Port

Yes

HD Voice

Yes

Headset Interface

RJ-9

EHS

Yes

Speakerphone

Yes

X5u

View technical spec

Warranty

24 Months Warranty

Main LCD

3.5 inch (480 x 320) Colour - screen LCD

Second LCD

2.4 320 x 240 TFT LCD

WiFi Support

Via USB Dongle

Connectivity

Ethernet (RJ-45)

Ethernet Ports

10/100/1000 Mbps

Number Of Ethernet

2

PoE

Yes

AC PSU Included

No

DSS Keys

34

SIP Accounts

16

Bluetooth

Yes

USB Port

Yes

HD Voice

Yes

Headset Interface

RJ-9

EHS

Yes

Speakerphone

Yes

X6u

View technical spec

Warranty

24 Months Warranty

Main LCD

4.3 inch (480 x 272) Colour - screen LCD

Second LCD

2 x 2.4 320 x 240 TFT LCD

WiFi Support

Via USB Dongle

Connectivity

Ethernet (RJ-45)

Ethernet Ports

10/100/1000 Mbps

Number Of Ethernet

2

PoE

Yes

AC PSU Included

No

DSS Keys

65

SIP Accounts

20

Bluetooth

Yes

USB Port

Yes

HD Voice

Yes

Headset Interface

RJ-9

EHS

Yes

Speakerphone

Yes

X7

View technical spec

Warranty

24 Months Warranty

Main LCD

7 inch (800 x 480) capacitive touch screen

Second LCD

No

WiFi Support

Via USB Dongle

Connectivity

Ethernet (RJ-45)

Ethernet Ports

10/100/1000 Mbps

Number Of Ethernet

2

PoE

Yes

AC PSU Included

No

DSS Keys

127

SIP Accounts

20

Bluetooth

Yes

USB Port

Yes

HD Voice

Yes

Headset Interface

RJ-9

EHS

Yes

Speakerphone

Yes

X210

View technical spec

Warranty

24 Months Warranty

Main LCD

4.3 inch (480 x 272) Colour - screen LCD

Second LCD

2 x 3.5 480 x 272 TFT LCD

WiFi Support

Via USB Dongle

Connectivity

Ethernet (RJ-45)

Ethernet Ports

10/100/1000 Mbps

Number Of Ethernet

2

PoE

Yes

AC PSU Included

No

DSS Keys

5 x 12 (Onboard secondary DSS/BLF Screen)

SIP Accounts

20

Bluetooth

Yes

USB Port

Yes

HD Voice

Yes

Headset Interface

RJ-9

EHS

Yes

Speakerphone

Yes

Avaya J Series Handsets

Avaya IP J139
View technical spec

Display

2.8” (diagonal) color display—320 x 240 pixels

Line / Programable Keys

4

Gigabit Ethernet

(10 / 100 / 1000) line interface

Second Ethernet interface

10 / 100 / 1000 Mbps

PoE Class

(IEEE 802.3af) registers as class 1 device and supports 802.3az

Avaya IP J159
View technical spec

Display

2 Color Displays (Primary: 2.8”, 320 x 240 pixel and Secondary: 2.3”, 160 x 240 pixel)

Line / Programable Keys

4

Gigabit Ethernet

(10 / 100 / 1000) line interface

Second Ethernet interface

10 / 100 / 1000 Mbps

PoE Class

802.3az, optional 5v AC-DC

Avaya IP J179
View technical spec

Display

2.8 inches x 2.1 inches (7.0 cm x 5.3 cm) -Diagonal width:
3.5 inches (8.8 cm)

Line / Programable Keys

4

Gigabit Ethernet

(10 / 100 / 1000) line interface

Second Ethernet interface

10 / 100 / 1000 Mbps

PoE Class

(IEEE 802.3af) registers as class 1 device and supports 802.3az

Want your business to communicate and collaborate without limits?
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Gigaset Handsets

Gigaset C439H
View technical spec

PoE Support

N/A

Headset Support

Yes

Voice Quality

Hands-free Speakerphone

Gigaset SL400H
View technical spec

PoE Support

N/A

Headset Support

Yes (inc. Bluetooth)

Voice Quality

Hands-free Speakerphone

Gigaset S510H Pro
View technical spec

PoE Support

N/A

Headset Support

Yes

Voice Quality

Hands-free Speakerphone

Gigaset N300IP Base Station
View technical spec

PoE Support

No

Headset Support

N/A

Voice Quality

HD Voice

Gigaset N510 IP Base Station
View technical spec

PoE Support

Yes

Headset Support

N/A

Voice Quality

HD Voice

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Evolution Handsets

Evolution A10
View technical spec

Display

2.8 Inch Colour Display

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

6

Voice Quality

HD

Gigabit Port

No 10/100MB

Expansion Module Support

Yes

Download PDF
Evolution B20
View technical spec

Display

2.8 Inch Colour Display

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

12

Voice Quality

HD

Gigabit Port

Yes

Expansion Module Support

Yes

Download PDF
Evolution C30
View technical spec

Display

2.8 Inch Colour Display

PoE Support

Yes

Headset Support

Yes

Line / Programable Keys

12

Voice Quality

HD

Gigabit Port

Yes

Expansion Module Support

Yes

Download PDF
Evolution D40
View technical spec

Display

4.3 Inch Colour Display

PoE Support

Yes

Headset Support

Yes

Voice Quality

HD

Gigabit Port

Yes

Download PDF

Evolution E50

View technical spec

Display

4.3 Inch Colour Display

PoE Support

Yes

Headset Support

Yes

Voice Quality

HD

Gigabit Port

Yes

Download PDF

Want your business to communicate and collaborate without limits?

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