We understand that communication is at the forefront of Education. Telephone systems must now incorporate smart features to meet the demands of the modern devices that parents, staff and pupils now use to communicate.
Though, education budgets are more strained than ever…
That’s why we design cost-effective solutions that are tailored around our clients’ specific needs, to manage day to day demands with ease and efficiency, so that staff and teachers can focus on providing an amazing experience within the educational environment.
While our competitors simply look at your requirements as a basic puzzle – how many lines, which handsets and when – we are different…
Future Voice exceeds the expectations of educators by leveraging its vast experience in delivering enterprise-grade telephony without cost or complication, to overcome every communication challenge in the education environment.
“Future Voice and Data are just as supportive today two years down the line as they were at the beginning. Everyone that I have had dealings within that two years have been able to address my query in a very fast time, constantly keeping me updated of where they are in solving any issues I might have had and going that extra mile to ensure that we are happy with every outcome.”
The cost-effective calling solution without compromise
With so many telecoms providers, the original cost isn’t what ends up being paid. Call recording, access to mobile apps, delays in installation and engineering all increase the final price and that’s not fair when that budget can be better spent on improving the educational performance. That’s why the price we quote is the price you’ll pay.
Call recording is free and can either be throughout, saving each and every call, or we can program your system so that any call can be recorded, at the push of a button or tap of a screen. There’s also the option for annual support with Software Assurance to make sure your system never goes out of date.
Mobile apps are included for as many staff as you require. And with no user licence or SIP trunk licence costs, you can save hundreds, if not thousands of pounds by switching to 3CX. We can also support your BYOD policy to ensure every member of your team is consistently contactable, for any immediate issues or safeguarding concerns.
Most importantly, our solutions aren’t priced on the number of lines you need installing. We price based on the number of concurrent calls you receive. With free calls to UK landlines and mobiles, only paying for the calls you receive, you won’t waste money on lines that hardly ever get used.
Our 3CX solutions can be deployed anywhere, whether you require an on premise or cloud solution, using your existing hardware or new. We can even link various sites and schools together, so that universities, academy trusts and multi-site schools can communicate freely and cost-effectively.
Your service will also include the ability to record your auto-attendant messages, or we can source a professional voice-over artist to record your messages. However from our experience, we think the best way is to get your students to record them!
We also include ‘Voicemail to Email’ as standard, as well as extension numbers for chosen staff to relive added pressure on receptionists during peak times. options can be added or removed, depending on time of day, for example only including the ability to report absences in the morning, to improve the caller experience even further.
As staff can install free apps on their own devices, they can be quickly reached, which is ideal for safeguarding teams and Senior Leadership. Plus, you can quickly switch from Day to Night modes, in and out of term workflows and we’ve even designed a ‘Snow Mode’ so you can quickly update callers on the line when necessary.
Data protection, security and safeguarding are all vitally important to ensure the safety and wellbeing of students and it’s a responsibility we take seriously. With 3CX, you have the ability to add ‘warm lines’ to your system, where with a single call you can instantly send an alert to security or the wellbeing team for example, to address immediate issues.
Every solution we provide is entirely compliant and secure, including ‘tunnel encryption’ as standard in all desktop and mobile applications. Our services are completely GDPR compliant and we can work with you to ensure all call recordings are saved and managed in a secure location.
Plus, reporting across your system ensures that Senior Leadership can assess the performance of your system and ensure lines are used to their full potential. This also includes wallboards that can become invaluable for reception teams and multi-site educators, especially.
Book in a call with one of our experts at a time that suits you!
in 5 simple steps
An informal discussion around your current communications, the frustrations you’re finding and uncovering the requirements of your new communications system. We’ll bring a sample telephone system to your site, or demo it remotely, to prove all the benefits and key features to your stakeholders.
We’ll work through your individual needs and propose your complete solution. On receipt of your order, we will engage our support department to discuss the fine detail around the installation of your new solution. This up-front planning ensures a smooth transition to the new system and will prevent any stresses during the changeover process.
Our dedicated installation team will make the transition as seamless as possible; whether in or out of term time, during the day or out of hours, with guaranteed downtime of less than 10 minutes. Out of hours changeovers for all education environments are provided free of charge, if an installation in term time is required.
We offer a wide range of training packages; from reception and administration to the senior leadership team and teaching staff, with each user having full access to our training packages. System administrator programming is provided to in-house IT/support staff where necessary, as well as a comprehensive, user-friendly how-to guide on the system, to distribute among staff to work through this in their own time.
You can take advantage of 60 days’ unlimited support once a system is brought into service. This ensures your system is fine-tuned to your environments and key staff have the understanding of the key features that a modern system brings.
Our optional annual support package covers all parts and labour costs with a 4-hour response time for major faults. It also includes Service Management at no extra charge, so that any programming changes, at Christmas and New year for example, can be executed seamlessly.
Book in a call with one of our experts at a time that suits you!
