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SERVICES

Contact Centre

Route, manage and report on customer conversations.

Cloud Migration

Move off legacy telephony with numbers, users and workflows intact.

AI Solutions

Where AI fits across calling and customer contact, and where people stay in control.

Virtual Agent Delivery Services

Customer-facing agents, scoped and tested, escalating to your team with context.

AI Agent Assistant Delivery

Live prompts, context and summaries for the people handling the conversation.

System Handsets

Desk phones, headsets and meeting rooms, supplied and configured.

SERVICES

Test the platform before you commit

We build a production-grade environment around your real users, workflows and integrations, then agree what success looks like before wider rollout.

VERTICALS

Healthcare

Patient access, triage lines and multi-site working.

Education

Reception, safeguarding and calling across every site.

Not for Profit

Supporter and service lines, with costs kept under control.

Housing Associations

Tenant contact, repairs reporting and out-of-hours cover.

Estate Agents

Branch calling, mobile teams and enquiry capture.

Care Homes

Resident direct dial, accessible handsets & mobile care teams.

VERTICALS

Utilities Companies

High call volumes, demand peaks and service levels.

Travel Companies

Seasonal demand, out-of-hours cover and overseas calling.

Shipping & Logistics

Depot, driver and customer contact in one place.

Dental Practices

Appointment lines, reminders and small-team cover.

Professional Services

Client contact, call recording and CRM context.

PROOF

Emerald Technology

A six-week global rollout to 40 users across multiple regions, with CRM integration and meeting summaries replacing manual admin.

BEFORE YOU COMMIT

Proof of Concept

A production-grade environment built around your real users, workflows and integrations, tested against agreed success criteria.

Deployment Schedule

What a rollout involves week by week, from build and porting through to go-live.

PROOF

Client Success Stories

Named customers, real deployments and the outcomes they measured.

START WITH A CONVERSATION

Tell us how your teams work today

We'll look at your current estate, workflows and contracts, then set out the options and what each one would involve.

Winner of Best Reseller Technical Support & Engineering Team two years running (2025 & 2026), and recognised across the industry with Technology Reseller Awards’ Project of the Year, Comms National Awards’ Best Enterprise Reseller Deal, and Vertical Market Customer Solution.

How can we assist your Zoom Journey

The worlds leading productivity platform
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business broadband from gofibre

Number 1 Partner across EMEA 2025

Future Voice will help customise and deploy Zoom’s frictionless platform for your business so that you can enjoy intuitive, scalable, and secure communications around the world!

Dynamic, intuitive platform

Easily scales for evolving business needs

Simple, secure communications

Run webinars and meetings in seconds

Seamless Communication, Every Time

Our service delivery solutions ensure your team and customers stay connected, whether it’s calls, video, or messaging. We handle the complexity so you can focus on your business.

The world’s leading productivity and collaboration platform.

Phone First

Cloud phone system designed for seamless, reliable calling and collaboration across your organisation.

Contact Centre

AI-driven, scalable solutions to enhance customer experience and streamline support operations.

Workvivo

Modern employee experience platform to engage, connect, and empower your workforce across locations.

Voice Assistant

Smart AI assistant to simplify calls, meetings, and everyday tasks for more efficient workflows.

Revenue Accelerator

Tools to optimise sales, manage leads, and boost team productivity and revenue growth.

zoom Deep-dive

Our Deep-dive articles below explore the benefits and features that Zoom can bring to your business.

Zoom Deep-dive Part 1: meetings and chat

Zoom Deep-dive Part 1: meetings and chat

Welcome to the first of 6 deep-dives into Zoom’s frictionless communications platform. This week, we take a look at Zoom’s meetings and chat functionality.We all discovered Zoom through the lockdown, thanks to its easy-to-use video calling platform, but did you know...

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Zoom Deep-dive Part 2: Zoom phone

Zoom Deep-dive Part 2: Zoom phone

Welcome to the second of 6 deep-dives into Zoom’s intuitive communications platform. This week, we take a look at one of the most important functions of any comms solution – phone calls! Did you know Zoom has over 5.5 million live phone lines? All those business...

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Zoom Deep-dive Part 3: conferencing

Zoom Deep-dive Part 3: conferencing

Welcome to week 3 of our 6-week deep-dive into Zoom’s seamless communications platform. This week, we focus on Zoom’s conferencing capabilities, which helped gain Zoom a lot of customers through the lockdowns! If your teams are constantly in and out of virtual...

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Zoom Deep-dive Part 4: video webinars

Zoom Deep-dive Part 4: video webinars

Welcome to part 4 of Future Voice’s 6 deep-dive into Zoom’s all-encompassing communications platform. This week, we check out Zoom’s video webinar functionality. Since Covid changed the way we all work, interactive webinars have become an incredibly cost-effective way...

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Zoom Deep-dive Part 5: events

Zoom Deep-dive Part 5: events

Welcome to the final deep-dives into Zoom’s powerful communications platform. For our 5th and final blog, we take a look at how Zoom enables you to deliver memorable events.Since the return ‘back to the office’ for many of us, event organisers have been faced with a...

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Latest Zoom News & Insights

Stay informed on the latest Zoom updates, features, and best practices. Our insights help UK businesses make the most of Zoom for secure, seamless, and efficient communications.

Smarter Housing Communication with Zoom

Zoom brings voice, video, chat and collaboration into one connected platform for housing providers. Respond more quickly to tenant queries, manage multi‑site operations with ease and deliver secure, reliable service – across offices, remote workers and on‑the‑go maintenance teams.

Zoom’s compatible with your existing tech

Zoom’s Developer Platform enables Future Voice to easily integrate CRMs, Finance platforms and more into Zoom’s industry-leading video communications platform.

Want to see Zoom in action? Book a call with our team.

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