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SERVICES

Contact Centre

Route, manage and report on customer conversations.

Cloud Migration

Move off legacy telephony with numbers, users and workflows intact.

AI Solutions

Where AI fits across calling and customer contact, and where people stay in control.

Virtual Agent Delivery Services

Customer-facing agents, scoped and tested, escalating to your team with context.

AI Agent Assistant Delivery

Live prompts, context and summaries for the people handling the conversation.

System Handsets

Desk phones, headsets and meeting rooms, supplied and configured.

VENDORS

Zoom

Zoom Healthcare Communications Solutions

8×8

8x8 AI Solutions

AI Studio

CRM Integrations

Ring Central Cloud Communications

3CX

Dialpad

MS Teams

NiCE

Avaya Cloud Office

Evolution

SERVICES

Test the platform before you commit

We build a production-grade environment around your real users, workflows and integrations, then agree what success looks like before wider rollout.

See how it works
VERTICALS

Healthcare

Patient access, triage lines and multi-site working.

Education

Reception, safeguarding and calling across every site.

Not for Profit

Supporter and service lines, with costs kept under control.

Housing Associations

Tenant contact, repairs reporting and out-of-hours cover.

Estate Agents

Branch calling, mobile teams and enquiry capture.

Care Homes

Resident direct dial, accessible handsets & mobile care teams.

VERTICALS

Utilities Companies

High call volumes, demand peaks and service levels.

Travel Companies

Seasonal demand, out-of-hours cover and overseas calling.

Shipping & Logistics

Depot, driver and customer contact in one place.

Dental Practices

Appointment lines, reminders and small-team cover.

Professional Services

Client contact, call recording and CRM context.

PROOF

Emerald Technology

A six-week global rollout to 40 users across multiple regions, with CRM integration and meeting summaries replacing manual admin.

Client Success Stories
BEFORE YOU COMMIT

Proof of Concept

A production-grade environment built around your real users, workflows and integrations, tested against agreed success criteria.

Deployment Schedule

What a rollout involves week by week, from build and porting through to go-live.

PROOF

Client Success Stories

Named customers, real deployments and the outcomes they measured.

ONCE YOU'RE LIVE

Support and Delivery

Service Delivery

START WITH A CONVERSATION

Tell us how your teams work today

We'll look at your current estate, workflows and contracts, then set out the options and what each one would involve.

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Zoom Deep-dive Part 5: events

by | Sep 9, 2023 | Zoom Deep Dive Series | 0 comments

Welcome to the final deep-dives into Zoom’s powerful communications platform. For our 5th and final blog, we take a look at how Zoom enables you to deliver memorable events.

Since the return ‘back to the office’ for many of us, event organisers have been faced with a dilemma: run events online to boost attendance numbers from a wider audience, or go back to physical events for a more personal, face-to-face feel…

Well, why choose one or the other – why not do BOTH!?

Multi-session, multi-day, virtual or hybrid; Zoom Events enables you to design events that benefit from both physical and virtual experiences, with advanced features that help you create a successful virtual experience your audience won’t forget!

Enhanced event experiences

Stream your sessions to the lobby so event attendees can scroll through and select sessions they might want to join.

Connect attendees

Enhance the event experience by allowing your attendees, virtual or hybrid, to connect with one another throughout the event.

Drive event ROI

Use advanced event analytics and integrations that allow you to drive revenue through events.
But that’s not all – Zoom’s Event Management features enable you to deliver an incredibly professional event by incorporating sponsors, virtual booths and post-event recaps, with ease!

Expo Floor

On the virtual Expo Floor, event attendees can interact with sponsors, engage in live conversation, and explore content within the customizable Expo booths.

Event Sponsors

The Zoom Events Sponsors feature includes branding, logos, sponsorship tiers, special ticket, and chat privileges to help you generate revenue during your event.

Video on Demand

Give your event a longer shelf life with a video-on-demand library that lets attendees access your content after the event closes.

Make the most of your virtual events and put your physical events online to reach a wider audience, all maximising ROI with Zoom Events. Interest?

Book a call with our expert team and we’ll ensure you’re zooming your way to profitable events in no time!

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